Layout
Build quality
Amenities
Location
Customer service
7
JD
Jeffrey Durand
Other
Positives: None
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Negatives: Insanely hot inside all year, no useable parking anywhere nearby, the building management are full on power tripping extortionists who will use anything against you including parking legally.
Comments: Forget about this place, the management just wants to fine everyone for anything they can think of and they've never fixed anything around the buildings.
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Response from Carlisle Group
November 24, 2024
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EN
Evan Nichols
Other
Positives:
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Negatives: Criminally hot and humid - 12 months of the year
Comments: I live in a ground floor unit of Vita Estates. I have never once turned on my heat, yet my apartment is ALWAYS 25 degrees Celsius. Out of sheer necessity, I purchased a 15,000 BTU air conditioning unit - but not even that running 24/7 can reduce the heat by more than a single degree. The heat permanently radiates from the floor and the walls - and it's 25C again 30 seconds after turning it off.
The problem seems to stem from the underground parking garage, which has never been below 30 degrees Celsius, even in the dead of winter. It is always 100% humid also...driving in from the cold you are guaranteed to have your windows fog over to the point where you will not be able to see out your windows. Expect this all winter long and whenever it rains. I think it is a combination of poor building design and grossly incompetent building management (Ayre & Oxford).
Thankfully I didn't buy a unit here and so will be getting the hell out the very second my lease is up.
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Response from Carlisle Group
November 24, 2024
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JW
John Warne
Renter
JW
John Warne
Owner
Positives: Developing low rise condominiums
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Comments: Carlisle Group leads the industry in developing low rise condominiums. I was looking for condos in Caligary, but couldn’t find the kind I wanted for the cost I could afford. Fortunately I came across Carlisle Group and could bought my dream home. Thank you guys.
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Response from Carlisle Group
November 24, 2024
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DW
David Warne
Owner
Positives: I required assistance to buy a new home in Calgary
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Comments: I required assistance to buy a new home in Calgary and I’m so happy that I found a strong support in Carlisle. They helped me, guided me and patiently handled my case, giving me their personal attention. Finally, I have taken possession of my condo and enjoying my days here. I would recommend Carlisle Group Calgary to one and all.
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Response from Carlisle Group
November 24, 2024
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AP
Anita Poon
Owner
Positives:
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Negatives: Upgrading Defectives Complaint
Comments: I spent more than $1400.00 upgrading my bathroom from tub to a double shower, but could not understand why a swing glass door is used instead of a sliding glass door. When we open the shower door, I have to close the bathroom door first before we can. Besides, the door is on the side of the shower head, the drops on the door is always getting the floor wet. It is not user friendly at all. I do not understand why no thought has even been given to the user’s convenience.
In upgrading the window coverings, I paid $2227.00 for three blinds. However, there are no lifting handles provided but was asked to pay more than a hundred dollar extra, if required. This sounds very ridiculous.
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Response from Carlisle Group
November 24, 2024
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BL
Benjamin Lynch
Owner
Positives: Nothing Good to say
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Negatives: sales lady lied extensivly, contract breaches building wide. Service department incompetent, Property damage as a result of leaking sewage pipes for 3+months, no restituition
Comments: We were lied to extensively by sales lady. Examples, parking upgrades. Storage etc. Design apartment threatened to sue us for $250,000 dollars if even considered doing what the sales lady said we could do. She also lied to us extensively and didn't do her job to get our unit things like soaker tub(which we paid for!), because she decided she didn't like us, and decided to have a personal vendetta against us. She also told off my wife. The service department has been unable to complete there 3month service request within a year, and claim it has been done when it hasn't. This has been an issue for over 100 familes in building 1 & 2. My advice run from theses people. Also we did not recieve a letter of possesion, but instead found out because my wife called in on tuesday, and told we take posseion on friday. Untill then we were told the building was months away from being complete.
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Response from Carlisle Group
November 24, 2024
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