Layout
Build quality
Amenities
Location
Customer service
3
CC
cynthia cruz
Owner
Positives: good finishings overall
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Negatives: warranty representatives schedule appointments without 24 hours notice to the residents to verify potential repairs, the enter the units without consent breaking the law
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Response from Highcastle Homes
December 18, 2024
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J
Jonathan
Owner
TS
Taryn Snow
Owner
Positives: Bowmanville is a beautiful City
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Negatives: as per my experiences, I would never buy another Highcastle home
Comments: I purchased a highcastle home in January and have had nothing but MAJOR Issues with my house. I had electrical issues where the fire department was called as the house went over 95 degrees. I was told by Highcastle that the electrician fixed it and that was a lie.Recently I had a leak from the roof into the upper bathroom which lead to the main living room. They removed 2 bags of moldy insulation from my attic. Last week, they were laying Sod in my backyard when they drove the machine into my brick and foundation. I had put a deposit for a deck which now as result can't be built by the person I hired. Highcastle told me that unfortunately they will not cover my money that I am out and that accidents happen. When the built the house, my back sliding door could not be opened because they did not put a support beam. It took them 6 months to fix. If you want to buy a highcastle home, email me and I can tell you more of my horror stories with this builder.
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Response from Highcastle Homes
December 18, 2024
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