Layout
Build quality
Amenities
Location
Customer service
8
SC
Suzanne Clarke
Owner
Positives: The staff are helpful and friendly. Happy about the quality of building materials used and the layouts available to choose from. Also pleased with upgrades available.
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Negatives: Appliance vendor was not easy to deal with when fridge did not work after move in. Not a reflection on NewRock per se, but this seems to be the vendor of choice in the area.
Comments: Overall we've have had a very positive experience with all NewRock staff that we have worked with through the entire process. Josh and Trisha are very helpful and informative.
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Response from NewRock Developments
November 23, 2024
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Sharon Nilsson Turnbull
Owner
Positives: We loved that we were able to revamp the floor plan of our Newport to make it exactly what we were looking for in our next home.
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Negatives: We have nothing negative to say about our new home!
Comments: We were excited when we heard that New Rock was building a new community in West Lethbridge and were one of the first few tenants in Livingstone Estates. We moved into our new home about a month ago and have nothing but praise for the staff that we have worked with through the entire process. Trisha and Pam in the sales office were always positive and patient as we changed our minds many times in the planning stages. We feel they went above and beyond in order to make sure we were satisfied with everything. Andy walked us through and explained the things we needed to know as we took possession and is right on top of things if there is anything we need him to look at, or take care of. We love our new home and really appreciate the fact that New Rock supports businesses in our city. Local businesses were involved in the construction of our home and we went to local businesses to choose cabinets, flooring, tile, etc.
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Response from NewRock Developments
November 23, 2024
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Rick Carter
Owner
Positives: Accommodating and helpfulness
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Negatives: None
Comments: The NewRock team here (Trisha,Pam,Andy and Josh) have been super to work with. Super accommodating and helpful. Craftsmanship and attention to detail really stands out. Thank you team NewRock !
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Response from NewRock Developments
November 23, 2024
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Renata Andrade-Barbosa
Owner
Positives: I have been very happy with our new home. I love Richard's, Mike's and Darrick's willingness to help us out and to make our experience the best.
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Comments: Mike Chudoba helped us during the whole process. He explained everything and had all the patience so we could decide which house was the best option for us. They are very friendly and I am happy with the house. They are very attent to details and there is nothing to complain about.
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Response from NewRock Developments
November 23, 2024
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Sandy Mathison
Owner
Positives: We have been more than happy with our purchase.Any thing we have had an issue with has been dealt within a short period of time.
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Negatives: None
Comments: Working with the NewRock team has been a very positive experience.
From our first walk thru the show home we knew this type of home was for us.
Location Is great & our home is very warm & welcoming. Thank you all who helped make our move a positive experience.
Well built.
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Response from NewRock Developments
November 23, 2024
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PD
Peggy descoteau
Owner
Positives: Just beginning our journey......thrilled beyond words with everyone!!!
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Comments: We are so very pleased with everything about our experience so far!! This Medicine Hat staff couldn’t be more helpful and friendly!! A special shout out to Wendy and Laurie.....we know our new home is in great hands and will be beautiful!!!
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Response from NewRock Developments
November 23, 2024
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Elizabeth Krahenbil
Owner
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Debbie Seaborg
Owner
Positives: We have been in our condo built by New Rock Developments for a year now. And we could not be more pleased with everything. It was great watching our home being built from the ground up.The staff were
Response from NewRock Developments
November 23, 2024
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